Subject: Re: courtesy
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Mon, 24 Feb 2020 11:46:26 -0700 (MST)

I can see, last repair was in 12/16/2019, did you ask the picture of the unit were screws are missing? 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 22 February, 2020 04:55:30 
Subject: Re: courtesy 

customer wants 8 screws 

JannaGonzalez 
[email-masked] 

C2463678 Jannak Gonzalez 

said the screws were missing when she got her unit back.. can we provide courtesy screws to resolve this case... unit is already out of warranty on 12/11/2019