Subject: delay in repair
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 24 Feb 2020 07:39:09 -0700 (MST)

CASE1442653 

item received in our warehouse on 01/17/2020 
inspected by technicians on 01/28/2020... 
customer said its taking too long 
as of today no new SO created yet...