Subject: smoke issue
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 17 Feb 2020 10:05:13 -0700 (MST)

We usually charged it for half and hour but when my kids was riding on it it’s been a days wasn’t charge because he didn’t use it at all and usually it will beeping if the battery is low but that day it didn’t and my kids don’t ride on hoverboard outside they just use inside the house that’s why I’ve seen it what happen Anyway 

Name: Pachelley Missavage 

Email:[email-masked] 

House address: 655 120th ave Monmouth Illinois 61462 

Phone:309-536-3747 

Product made and model: T882HERO /UPC8-10012 30008-7DiSa:100004581003 

Brief Explanation: he was riding on it suddenly stopped and burning smoke coming out of the hoverboard! 
Proof of purchase: attach with picture of unit