Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 12:47:38 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi. I had cancelled an order after which I got credit in my app. However I had asked to transfer same to my bank account.  Now the credit is gone from my homecentre app but I still havnt received my money in the bank account.           03:17 PM, 12th Nov                     User                    Hello?           03:27 PM, 12th Nov                   Asjad                    Hi, Thank you for contacting us. How may I help you?           04:04 PM, 12th Nov                     User                    Hi           04:16 PM, 12th Nov                   Asjad                    Kindly provide us the order number           04:16 PM, 12th Nov                     User                    Ok. Just a minute           04:16 PM, 12th Nov                     User                    8210445858           04:17 PM, 12th Nov                     User                    i had got the refund but now its gone from my credit           04:17 PM, 12th Nov                     User                    ?           04:20 PM, 12th Nov                   Asjad                    May I request you to please stay on-hold while I retrieve the information.           04:21 PM, 12th Nov                     User                    Ok           04:23 PM, 12th Nov                   Asjad                    we would like to inform you that our team is working to transfer the amount in your bank account           04:23 PM, 12th Nov                     User                    Ok thats good. By what time i can expect to receive the transfer           04:24 PM, 12th Nov                   Asjad                    You will receive the amount within 4-15 working days           04:32 PM, 12th Nov                     User                    Ok Thanks           04:33 PM, 12th Nov                   Asjad                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           04:47 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1681766