Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 11:48:18 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Customer:  i am upasana patra Bot:  Hi I Am Upasana Patra ,what do you need help with? Bot:  Hi I Am Upasana Patra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Returns process Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi I Am Upasana Patra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9612131617 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sa
 le periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:51 PM, 12th Nov                     hi                    Hi           02:53 PM, 12th Nov                     hi                    Anyone there           02:53 PM, 12th Nov                     hi                    I want to know refund status of 3 orders           02:53 PM, 12th Nov                     hi                    All 3 orders I have returned the dresses           02:54 PM, 12th Nov                     hi                    Hi           02:59 PM, 12th Nov                     hi                    Hi           03:01 PM, 12th Nov                     hi                    Hi           03:05 PM, 12th Nov                   Asjad                    Hi Upasana, Thank you for contacting us. How may I help you?           03:36 PM, 12th Nov                   Asjad                    Are we stil
 l connected?           03:46 PM, 12th Nov                   Asjad                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:48 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1681404