Subject: Ticket Assigned - Conversation with sundus
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 11:31:48 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sundus sundus                    Bot:  Hi again! Bot:  Please enter your name Customer:  sundus Bot:  Hi Sundus ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6239808452 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:08 PM, 12th Nov                     sundus                    ??           02:16 PM, 12th Nov                     sundus                    /startOver           02:24 PM, 12th Nov                   Bot                   يرجى إدخال اسمك           02:24 PM, 12th Nov                     sundus                    English please           02:25 PM, 12th Nov                   Bot                   مرحبًا English Please، ماذا تحتاج للمساعدة؟           02:25 PM, 12th Nov                     sundus                    I don't speak Arabic           02:25 PM, 12th Nov                   Bot                   مرحبًا English Please، ماذا تحتاج للمساعدة؟           02:25 PM, 12th Nov                     sundus                    /startOver           02:26 PM, 12th Nov                   Bot                   يرجى إدخال اسمك           02:26 PM, 12th Nov                     sundus                    Sundus           02:26 PM, 12th Nov                   Bot                   مرحبًا Sundus، ماذا تحتاج للمساعدة؟           02:26 PM, 12th Nov                     sundus                    6239808452           02:26 PM, 12th Nov                   Bot                   مرحبًا Sundus، ماذا تحتاج للمساعدة؟           02:26 PM, 12th Nov                     sundus                    /startOver           02:26 PM, 12th Nov                   Bot                   يرجى إدخال اسمك           02:26 PM, 12th Nov                     sundus                    ??           02:27 PM, 12th Nov                   Bot                   يرجى إدخال اسمك           02:27 PM, 12th Nov                     sundus                    Sundus           02:27 PM, 12th Nov                   Bot                   مرحبًا Sundus، ماذا تحتاج للمساعدة؟           02:27 PM, 12th Nov                     sundus                    I want to know the status of my order           02:27 PM, 12th Nov                   Bot                   مرحبًا Sundus، ماذا تحتاج للمساعدة؟           02:27 PM, 12th Nov                     sundus                    /startOver           02:36 PM, 12th Nov                   Bot                   يرجى إدخال اسمك           02:36 PM, 12th Nov                   Asjad                    Hi Sundus, Thank you for contacting us. How may I help you?           02:37 PM, 12th Nov                     sundus                    I want to know the status of my order           02:44 PM, 12th Nov                     sundus                    ??           02:50 PM, 12th Nov                     sundus                    /startOver           02:54 PM, 12th Nov                   Asjad                    May I request you to please stay on-hold while I retrieve the information.           03:21 PM, 12th Nov                     sundus                    Ok           03:21 PM, 12th Nov                   Asjad                    Thank you for holding up            03:22 PM, 12th Nov                   Asjad                    your order is with courier Team,           03:23 PM, 12th Nov                   Asjad                    Tracking id: FC1108200003711           03:23 PM, 12th Nov                   Asjad                    it will be delivered within 1-2 days           03:23 PM, 12th Nov                   Asjad                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           03:31 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1681298