Subject: Ticket Assigned - Conversation with rob
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 10:51:30 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rob rob                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rob Bot:  Hi Rob ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6238259078 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966569552677            02:18 PM, 12th Nov                     rob                    Hellooo           02:31 PM, 12th Nov                     rob                    Please let somebody to call me urgent           02:31 PM, 12th Nov                     rob                    I need somebody to call me           02:32 PM, 12th Nov                   Asjad                    Hi Rob, Thank you for contacting us. How may I help you?           02:36 PM, 12th Nov                     rob                    I need to followup my orders pls           02:37 PM, 12th Nov                     rob                    6238259078           02:37 PM, 12th Nov                     rob                    Urgent.           02:38 PM, 12th Nov                     rob                    Urgent           02:38 PM, 12th Nov                     rob                    Its already more tha 2weeks now i think           02:38 PM, 12th Nov                   Asjad                    May I request you to please stay on-hold while I retrieve the information.           02:41 PM, 12th Nov                   Asjad                    Sorry for the delay           02:43 PM, 12th Nov                   Asjad                    your issue will be forwarded to the concern team           02:44 PM, 12th Nov                   Asjad                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           02:51 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1681023