Subject: Ticket Assigned - Conversation with aiman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 10:39:25 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aiman aiman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aiman Bot:  Hi Aiman ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0595505451            01:56 PM, 12th Nov                   Asjad                    Hi Aiman, Thank you for contacting us. How may I help you?           02:20 PM, 12th Nov                     aiman                    Hello           02:24 PM, 12th Nov                     aiman                    I want to confirm if this item is available in stores           02:25 PM, 12th Nov                     aiman                    https://www.centrepointstores.com/sa/en/Women/Clothing/Jumpsuits-%26-Playsuits/SPLASH-Printed-Sleeveless-Jumpsuit-with-Tie-Ups/p/8515765           02:25 PM, 12th Nov                     aiman                    Is there a way to check on my side myself?           02:25 PM, 12th Nov                     aiman                    If available in stores, is it the same price? Or are these online prices only?           02:26 PM, 12th Nov                     aiman                    And secondly, the item here in Pale colour (first option) shows as Sold Out. Is this also available in stores for the same promotional price? Is there any way to check store stock?           02:26 PM, 12th Nov                     aiman                    https://www.centrepointstores.com/sa/en/Beauty/Makeup/Face/Foundations/LIFESTYLE-NYX-Professional-Makeup-Can%27t-Stop-Won%27t-Stop-Full-Coverage-Foundation/p/161471706           02:26 PM, 12th Nov                   Asjad                    Sorry for the inconvenience ,           02:27 PM, 12th Nov                   Asjad                    we would like to inform you that we provide information regarding online products.           02:28 PM, 12th Nov                     aiman                    so how can i check store details           02:31 PM, 12th Nov                   Asjad                    Kindly visit the store directly or call them           02:32 PM, 12th Nov                   Asjad                    Is there anything else I can help you with?            02:34 PM, 12th Nov                   Asjad                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:39 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1680940