Subject: Ticket Assigned - Conversation with ronavie locsin
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 09:53:36 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ronavie locsin ronavie locsin                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Ronavie Locsin ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613249690 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:18 PM, 12th Nov                   Asjad                    Hi Ronavie, Thank you for contacting us. How may I help you?           01:25 PM, 12th Nov                     ronavie locsin                    Hi           01:31 PM, 12th Nov                     ronavie locsin                    I have a question regarding my order           01:31 PM, 12th Nov                     ronavie locsin                    It was supposed to be deliver yesterday           01:40 PM, 12th Nov                     ronavie locsin                    But upon tracking it it's undelivered           01:40 PM, 12th Nov                     ronavie locsin                    Nobody even called me yesterday why it was undelivered           01:40 PM, 12th Nov                     ronavie locsin                    Will it still be selivered or no? And when?           01:41 PM, 12th Nov                   Asjad                    May I request you to please stay on-hold while I retrieve the information.           01:41 PM, 12th Nov                     ronavie locsin                    I just get text notification but doesnt really tell anything cz they said it was ubdelivered will reattempt on delivering it           01:41 PM, 12th Nov                     ronavie locsin                    Okay           01:41 PM, 12th Nov                   Asjad                    we would like to inform you that you will be contacted again for the delivery           01:42 PM, 12th Nov                   Asjad                    Is there anything else I can help you with?            01:49 PM, 12th Nov                   Asjad                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:53 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1680672