Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 09:21:09 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0592357670            01:03 PM, 12th Nov                     hi                    I m waiting           01:04 PM, 12th Nov                     hi                    Hello           01:07 PM, 12th Nov                   Bot                   أهلا مرة أخرى!           01:07 PM, 12th Nov                     hi                    Hi           01:08 PM, 12th Nov                     hi                    I have a problem regarding my order           01:08 PM, 12th Nov                     hi                    Anyone there....???           01:09 PM, 12th Nov                     hi                    Helllllllllllllllllllooooooooooo           01:10 PM, 12th Nov                   Asjad                    Hi, Thank you for contacting us. How may I help you?           01:10 PM, 12th Nov                     hi                    I want to cancel my order           01:10 PM, 12th Nov                     hi                    Is that possible           01:11 PM, 12th Nov                     hi                    I ordered it last night           01:11 PM, 12th Nov                     hi                    Are you there           01:11 PM, 12th Nov                   Asjad                    kindly provide us the order number           01:12 PM, 12th Nov                     hi                    Ok           01:12 PM, 12th Nov                     hi                    6241243872           01:12 PM, 12th Nov                   Asjad                    May I request you to please stay on-hold while I retrieve the information.           01:12 PM, 12th Nov                     hi                    Yeah plz           01:13 PM, 12th Nov                   Asjad                    At this time it is no longer possible for us to cancel the order, as its already on its way to you. You may refuse to accept your order when our courier partner attempts delivery to you, or you may return the order to us when you receive it           01:13 PM, 12th Nov                     hi                    It means I can refuse  to accept           01:14 PM, 12th Nov                   Asjad                    yea           01:15 PM, 12th Nov                     hi                    If I go to nearby center point branch and ask to cancel           01:15 PM, 12th Nov                   Asjad                    It will not help           01:16 PM, 12th Nov                     hi                    One more thing.....my account is not being opened           01:16 PM, 12th Nov                     hi                    Center point account           01:16 PM, 12th Nov                   Asjad                    kindly delete the app and down load again           01:17 PM, 12th Nov                     hi                    Ok I got it           01:18 PM, 12th Nov                     hi                    Thank you so v much           01:18 PM, 12th Nov                     hi                    Asalmoalaekm           01:18 PM, 12th Nov                     hi                    Bye           01:18 PM, 12th Nov                   Asjad                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:20 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1680498