Subject: New Reply Received - Good morning
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 06 Nov 2020 20:41:04 +0000

Hi asjed Hussain,  The customer has responded to the ticket.  Good morning   Ticket comment <div>
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<div style="direction: ltr">They called my on Saturday and confirmed that the order will be delivered as scheduled but at the same day i didnt get the order i called the day after and they said they will call again after checking with the situation and they
 ignored me yesterday after I called the desperately asking for answers they checked and told me that the item got damaged with no more details and they called my two orders without even telling me anything and i didnt even tell they to cancel my second order
 with it was a mirror..I think there is something i dont know maybe they sold it to other customer ..im very upset and if i can make an official complain cuz i think the story of the issue that they told me its not even Logictic and why did they cancel my whole
 two order..in the end i just wanted to say what i had was a very poor customer service
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<div style="direction: ltr">The order under my phone number 66516361 and my name shahad alasfour
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<div style="direction: ltr">Awaiting for you action.</div>
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<div>From: Homecentre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, November 6, 2020 6:36:35 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1653339] - Good morning
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<div>Hi S.alasfour,<br>
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<div dir="ltr">Thank you for getting in touch with us.<br>
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Please provide us with more details about your inquiry so we can further assist you.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1653339