Subject: Ticket Assigned - Conversation with podia
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 04 Nov 2020 15:28:19 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with podia podia                    Bot:  Hi again! Bot:  Please enter your name Customer:  podia Bot:  Hi Podia ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:14 PM, 04th Nov                   Asjad                    Hi Podia, Thank you for contacting us. How may I help you?           07:15 PM, 04th Nov                     podia                    Hi asjad           07:15 PM, 04th Nov                     podia                    When I wil get my refund?           07:16 PM, 04th Nov                   Asjad                    Kindly provide us the order number so that we can help you in a better way           07:17 PM, 04th Nov                     podia                    Sure           07:17 PM, 04th Nov                     podia                             07:18 PM, 04th Nov                   Asjad                    May I request you to please stay on-hold while I retrieve the information.           07:20 PM, 04th Nov                     podia                    Oky           07:21 PM, 04th Nov                   Asjad                    We would like to inform you that it may take 4-7 days for the refund to be initiated after the collection of the items           07:22 PM, 04th Nov                     podia                    Ok           07:23 PM, 04th Nov                     podia                    How I Will get my refund           07:23 PM, 04th Nov                     podia                    It’s was COD           07:24 PM, 04th Nov                   Asjad                    It will be refunded in my credit account  in application.           07:25 PM, 04th Nov                     podia                    Ok           07:26 PM, 04th Nov                     podia                    Thank you           07:26 PM, 04th Nov                   Asjad                    It was a pleasure assisting you. Thank you for shopping with us.           07:28 PM, 04th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1651440