Subject: Ticket Assigned - Conversation with manal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 04 Nov 2020 15:09:39 +0000

Hi asjed Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manal manal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  manal Bot:  Hi Manal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9611045386 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568579777            06:55 PM, 04th Nov                   Asjad                    Hi Manal, Thank you for contacting us. How may I help you?           06:58 PM, 04th Nov                     manal                    I am asking about my order           07:00 PM, 04th Nov                     manal                    I supposed to receive it today           07:00 PM, 04th Nov                     manal                    I ordered it on 30 of October           07:01 PM, 04th Nov                   Asjad                    order number  9611045386 right?           07:01 PM, 04th Nov                     manal                    Yup           07:01 PM, 04th Nov                   Asjad                    Sorry for the delay           07:01 PM, 04th Nov                   Asjad                    we will escalate your issue to the relevant team to deliver it asap           07:02 PM, 04th Nov                     manal                    I need a time to receive           07:04 PM, 04th Nov                   Asjad                    our courier team will contact you before the delivery           07:05 PM, 04th Nov                   Asjad                    Is there anything else I can help you with?            07:06 PM, 04th Nov                     manal                    No thanks           07:08 PM, 04th Nov                   Asjad                    It was a pleasure assisting you. Thank you for shopping with us.           07:09 PM, 04th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1651347