Subject: Fwd: The amount has been deducted without any placing order
From: Seeta Seeta <[email-masked]>
To: asjad hussain <[email-masked]>
Date: Mon, 12 Oct 2020 03:50:57 -0700 (MST)

Thanks & Regards, 
Seeta Kunwar 

From: "Mustafa Chakki" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Hafizullah Lsm" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "anju john" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, October 11, 2020 2:49:25 PM 
Subject: RE: The amount has been deducted without any placing order 

Refunded. 

Original Transaction ID202025148564869 

IP Address168.187.70.73Batch ID 

Transaction Date/TimeSun Oct 11 12:18:59 AST 2020Post Date1011 

Transaction ID202028596030485Action CodeCredit 

Merchant ID2683Terminal ID268301 

Payment InstrumentDebit CardBrand IDNational Bank of Kuwait 

Card Number464452******6069Card ExpirationOct , 2020 

Transaction Amount25.560Currency Code414 

Merchant Track ID159949708000021854Result CodeCAPTURED 

Host Response00Authorization Code293567 

AVS ResponseCVD2 Validation Repsonse 

Reference ID028597000340STAN ID624219 

Cardholder Address 

ECI7Cardholder Zip Code 

User Field 1User Field 2 

User Field 3User Field 4 

User Field 5 

UCAFHost Tran ID 

From: Akshay Berry <[email-masked]> 
Sent: Sunday, October 11, 2020 12:00 PM 
To: Fauzan Ahmad . Musalman <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Mustafa Chakki <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Hafizullah Lsm <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Harish Thakor <[email-masked]>; Apoorv Joshi <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: The amount has been deducted without any placing order 

+ [ mailto:[email-masked] | @Mustafa Chakki ] 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 9, 2020 6:12 AM 
To: Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Hafizullah Lsm < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Anju John < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: The amount has been deducted without any placing order 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us in below case. 

Regards. 

Fauzan 

From: "Hafizullah Lsm" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 10 September, 2020 18:12:10 
Subject: The amount has been deducted without any placing order 

Hi Team 

Problem Statement: The amount has been deducted without any placing order 

Date: Sep 7, 2020 
Order ID: ​ [ mailto:[email-masked] | [email-masked] ] 
Total Price: ​KWD 25.56 

Transaction ID: 025110024382 

Mobile Number: 96590908016 

Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us transaction ID so we request that please do the needful 

Regards 
Hafizullah 

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