Subject: New Reply Received - Damage items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Oct 2020 09:34:18 +0000

Hi Asjad Hussain,  The customer has responded to the ticket.  Damage items  Ticket comment <div> Order number 8204354158</div>
<div id="yMail_cursorElementTracker_1601631020529">
<br><div id="yMail_cursorElementTracker_1601631018750">I tried cleaning it but still the dirt cannot be removed . It's even worse the 1st time I got it. Imagine how dirty it is when it arrived. Specifically the green book it's very obvious the shape is damage but still they deliver it. I wonder if they have eyes because really it's very obvious the damage items. If the items are damage you should tell them kalas just don't deliver it and just refund it rather than showing your customer that you don't care and make them angry. I always order on line for convenience coz I don't want to go to your shop but see what happened it's very disappointing.!!! <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId6ae09c98-8ed9-426b-9a4d-3668fa82edd5" class="inline-image-global inlined-image-cid-6ae09c98-8ed9-426b-9a4d-3668fa82edd5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Mjg0MDIxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.W-TMIAXmHeWORnYPBgNPsa4SkqkfntFr55QAuwQSDpI" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId7d5d70d6-f678-4f6a-bb71-cac9d4f84451" class="inline-image-global inlined-image-cid-7d5d70d6-f678-4f6a-bb71-cac9d4f84451" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Mjg0MDIxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.N7rc6lgUfS2AtOvubGqAEgMA1REYpzUmk15Sk1flo7I" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdde4d2a9d-45fd-47f9-8ddf-8a7b17ea9dc3" class="inline-image-global inlined-image-cid-de4d2a9d-45fd-47f9-8ddf-8a7b17ea9dc3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Mjg0MDIxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TJ3mwt2fyyWeoPagi414syly7RrvU40WgQ7lQAaG2Vc" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdae2b2b95-8191-4eb6-b3e6-204931cd56d4" class="inline-image-global inlined-image-cid-ae2b2b95-8191-4eb6-b3e6-204931cd56d4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Mjg0MDIyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.e34xLazdaJuOmtFx3oZJhOky9D_2MYnKiTKWLdR8kZw" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdc7040185-55ca-4d02-8727-3a69c5c47ea8" class="inline-image-global inlined-image-cid-c7040185-55ca-4d02-8727-3a69c5c47ea8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Mjg0MDIyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Xvh5UUqjdvEyw70p6BUATtQ4I5oQJT7_OR3T6b0K4bQ" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card" id="yMail_cursorElementTracker_1601630903297">
<img id="ymail_attachmentIda9870cee-72b3-41ba-842b-3b48934cf40d" class="inline-image-global inlined-image-cid-a9870cee-72b3-41ba-842b-3b48934cf40d" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Mjg0MDIyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rq8trKjHxEkXszlKFxNKMfw0ejG2wQk48LKIKBaISOU" style="width:100%;max-width:800px"><br>
</div>
<br><br><br><br><br><br><br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Oct 2, 2020 at 11:53 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6961265260"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Apple Queen Strader,<br><br>Thank you for getting in touch with us.<br><br>We would be happy to help you. However for us to check and investigate, we would need the image and the name of the damaged items along with order number to further assist you.<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1526067