Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 28 Sep 2020 16:27:18 +0000

Hi Asjad Hussain,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MTQyNTA4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pRtR3rkRFzhblPCdUgyTjIyTZ8OtGwcG3KTrXMEjSVQ" style="width:750px;max-width:100%"></div>
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<div><div dir="auto">Hi, the wooden sticks were supposed to be attached to the gold part but the glue wasn’t strong enough and it was off when I opened the box.</div></div>
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<div>Order number : <span style="font-family:Helvetica,Arial,sans-serif;font-size:15px;word-spacing:1px;background-color:rgb(255,255,255)">8204892599 </span>
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<div><span style="font-family:Helvetica,Arial,sans-serif;font-size:15px;word-spacing:1px;background-color:rgb(255,255,255)"><br></span></div>
<div><span style="font-family:Helvetica,Arial,sans-serif;font-size:15px;word-spacing:1px;background-color:rgb(255,255,255)">Thank you </span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Sep 28, 2020 at 9:34 AM Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div>Hi Farahs.almutawa,<br><br>
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<div dir="ltr"><div dir="ltr">Thank you for getting in touch with us.<br><br>Please provide us with  order number and the picture of the damaged item so we can further assist you.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1526644