Subject: Ticket Assigned - Re: We’ve received your online return request.
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 21 Sep 2020 04:28:50 +0000

Hi Asjad Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your online return request.  مساء الخير

وصلتني القطعه يوم الخميس فيها كسر في القطعه وانتبه عليها العمال وقاموا بتصويرها واتفقوا معي ان يحضروا قطعه بديله يوم السبت لكن لم يحضر احد

ارجو الاهتمام لان القطعه جديده والكسر من جهتكم وليس من عندي

وشكرا
Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: support_kuwait=[email-masked] <support_kuwait=[email-masked]> on behalf of Home Centre <[email-masked]>
Sent: Saturday, September 12, 2020 11:58:39 AM
To: Rolla Suleiman <[email-masked]>
Subject: We’ve received your online return request.

Here’s what you need to do next.

[Homecentre logo]<https://www.homecentre.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>
Download our apps now
[ios icon]<https://itunes.apple.com/us/app/id1161311546?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.homecentrestores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>
iPhone<https://itunes.apple.com/us/app/id1161311546?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.homecentrestores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>

Living<https://www.homecentre.com/kw/en/department/livingroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Dining<https://www.homecentre.com/kw/en/department/diningroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Bedroom<https://www.homecentre.com/kw/en/department/bedroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Kids<https://www.homecentre.com/kw/en/department/kidsroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Bathroom<https://www.homecentre.com/kw/en/department/bathroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Kitchen<https://www.homecentre.com/kw/en/department/kitchen?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Furniture<https://www.homecentre.com/kw/en/department/furniture?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Dècor & Furnishings<https://www.homecentre.com/kw/en/department/decorandfurnishing?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>

Thank you for submitting your return request

Hi Rolla Suleiman, you’re almost there! You can finish returning this product in a few easy steps:

[https://i1.lmsin.net/website_images/ae/static-pages/returns/pick-up.png]
1. Confirm your pick-up

Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
2. Box up your return

Wrap and seal your product in its original packaging, and ensure that all tags are intact.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
3. Hand over your return

Hand over the package to our courier partner and they will give you an acknowledgement receipt.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
4. Receive your refund

Your product will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

Need help? Get in touch
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1496592