Subject: Ticket Assigned - Conversation with samira
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Sep 2020 13:51:09 +0000

Hi Asjad Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samira samira                    Customer:  اوك Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Samira ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:44 PM, 13th Sep                   Asjad                    مرحبا معك أسجد يسرني أن أساعدك.           05:45 PM, 13th Sep                     samira                    Chat widget opened           05:45 PM, 13th Sep                     samira                             05:46 PM, 13th Sep                     samira                    هذا رقم الطلب           05:46 PM, 13th Sep                     samira                    ارامكس يبون رقم الشحنة و البوليصة           05:46 PM, 13th Sep                   Asjad                    46178020022           05:47 PM, 13th Sep                     samira                    فقط هذا؟           05:47 PM, 13th Sep                   Asjad                    اي           05:47 PM, 13th Sep                   Asjad                    لحظات من فضلك            05:48 PM, 13th Sep                   Asjad                    46178020022;I1295AB           05:48 PM, 13th Sep                   Asjad                    هل لديك أي استفسار آخر يمكنني مساعدتك به؟           05:49 PM, 13th Sep                   Asjad                    كان من دواعي سروري مساعدتكم.           05:50 PM, 13th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1478639