Subject: Ticket Assigned - Conversation with samira
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Sep 2020 13:43:20 +0000

Hi Asjad Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samira samira                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  samira Bot:  Hi Samira ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0549282328            05:38 PM, 13th Sep                     samira                    I want to ask regarding my returns as they called me today from aramex they need 2 numbers           05:39 PM, 13th Sep                     samira                    رقم الشحنة           05:39 PM, 13th Sep                     samira                    رقم بوليصة ارامكس           05:39 PM, 13th Sep                   Asjad                    مرحبا معك أسجد يسرني أن أساعدك.           05:40 PM, 13th Sep                   Asjad                    هل بإمكانك تزويدي برقم طلبك حتى أستطيع التأكد بشكل أفضل؟           05:40 PM, 13th Sep                   Asjad                    هل ما زلت معنا ؟           05:42 PM, 13th Sep                   Asjad                    يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            05:43 PM, 13th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1478608