Subject: New Reply Received - confirmation not received
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 11 Sep 2020 00:23:18 +0000

Hi Asjad Hussain,  The customer has responded to the ticket.  confirmation not received  Ticket comment <div>Greetings</div>
<div>The amount is detected from my bank and I didnt received ur confirmation email . Kindly refund my amount.</div>
<div>Kind Regards<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Sep 8, 2020, at 1:25 AM, Amber Khurram &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr" class="gmail_attr">On Sun, Sep 6, 2020 at 10:57 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br>Hi</div>
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<div dir="auto">   when my money will be resend to my bank account.</div>
<div dir="auto">   Kind regards</div>
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<br><br><div dir="ltr"> <br>Hi Amber Khurram,</div>
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<br><br><br>Thank you for shopping with us.<br><br>We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorised and not captured. An authorised transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br><br>Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br><br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1446374