Subject: New Reply Received - إرجاع منتج..
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 10:34:17 +0000

Hi Asjad Hussain,  The customer has responded to the ticket.  إرجاع منتج..  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D">Dear Malik,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Item received in WMS.</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Please proceed.</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Thanks &amp; regards,</span></div>
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<span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Akram Shaik</span><b><span style="color:#1F497D"></span></b>
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<div>From: Malik Ismail <br>
<b>Sent:</b> Tuesday, September 08, 2020 12:58 PM<br>
<b>To:</b> EcomRDC babyshop5; Centrepoint; Babyshop; Mahmoud Emadeldin Mahmoud Elsayed<br>
<b>Cc:</b> Escalations Dxbteam; ArishLaila; Sulaiman Rehman<br>
<b>Subject:</b> RE: [#1447406] - <span style='font-family:"Arial","sans-serif"'>إرجاع</span>
<span style='font-family:"Arial","sans-serif"'>منتج</span>..-6204381977</div>
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<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">RMA 24158038</div>
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<b>From:</b> EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 8, 2020 12:05 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sulaiman Rehman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1447406] - <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman","serif"'>
إرجاع منتج..-6204381977</span>
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<div class="MsoNormal"><span style="color:#1F497D">Dear Team,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">The subject order item collected from customer.</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Please provide RMA.</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Thanks &amp; regards,</span></div>
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<span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";color:#777777'>Akram Shaik</span><b><span style="color:#1F497D"></span></b>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, September 05, 2020 11:01 AM<br>
<b>To:</b> Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1447406] - <span lang="AR-SA" dir="RTL" style='font-family:"Arial","sans-serif"'>
إرجاع</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman","serif"'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial","sans-serif"'>منتج</span><span dir="LTR"></span><span dir="LTR"></span>..</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'> Hi team,</span></div>
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Problem Statement: BABYSHOP TEAM<br>
Order Date :  Jun 29, 2020<br>
Order ID:  6204381977<br>
Tracking ID:  00000080017686284<br>
Assistance Required: Damaged Item Received<br>
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Issue Description: Customer emailed us informing that he/she received the item on  7/9/20 but the item which they received is damaged, customer also provided us the picture of damaged item.
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Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Regards,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Asjad.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1447406:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1447406