Subject: New Reply Received - My Account
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 07:27:41 +0000

Hi Asjad Hussain,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="ltr">
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<div dir="ltr">I attached to this enail my account statement showing the two deductions, there is a photo of the message sent by home center and and a photo of the technical error message, which I received both times but only took a photo the last time.</div>
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<div dir="ltr">Let me know if I will receive my orders or my money back.</div>
<div dir="ltr">Thanks</div>
<div dir="ltr">Rosana Gelves </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NTAyOTc3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9VLrYne_nJ9ZkNQnR9-MwscYgSTvaUrjws8qbROgQSc"><br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NTAyOTc3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o2zzvU0RZRJus0iPOcOtNpojyKXr5sYPf1f5T1BazQU"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NTAyOTc3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.w4d2NvnvacHqI1Ck-d6yhATf-MiYy6jAmcb0DJkJ9mA">
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sep 8, 2020, at 9:54 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br>
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Hi Rosana Gelves,<br>
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Thank you for getting in touch with us.<br>
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We would be happy to help you. However for us to check and investigate, we would need some more information.<br>
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Please provide us with  bank statement and transaction id for the deducted amount to further assist you.<br>
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Looking forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1465071