Subject: Ticket Assigned - Conversation with afaf alnassar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 27 Aug 2020 13:33:15 +0000 (UTC)

Hi Asjad Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with afaf alnassar afaf alnassar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  afaf alnassar Bot:  Hi Afaf Alnassar ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card 
 issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96590927412            05:00 PM, 27th Aug                     afaf alnassar                    Chat widget opened           05:04 PM, 27th Aug                   Asjad                    Hi, Thank you for contactin
 g us. How may I help you?           05:26 PM, 27th Aug                   Asjad                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:29 PM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1429796