Subject: New Reply Received - RE: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Aug 2020 11:45:20 +0000

Hi Asjad Hussain,  The customer has responded to the ticket.  RE: Your products are on the way  Ticket comment <div dir="auto"><br></div>
<div dir="auto">The assortwd hipster brief .. </div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Samsung Galaxy smartphone.</div></div>
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<div>From: Splash &lt;[email-masked]&gt; </div>
<div>Date: 20/08/2020  3:27 pm  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: RE: Your products are on the way </div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1400118</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1400118<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Asjad Hussain : </div>
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<div dir="ltr">Hi Caroline sanchez,<br><br>We apologize for the inconvenience caused.<br> <br>After checking your order, we found out that your order has been delivered completely, including (  Set of 5 - Assorted Boyshorts with Elasticised Waistband).<br> <br>If you still believe that the item is missing please contact us again.<br> <br>Please feel free to contact us if you have any further questions.<br> <br>Your friends<br>Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1400118