Subject: Refund approval./ 6486594494
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 5 Aug 2020 05:59:27 -0700 (MST)

Hi Team 

Problem Statement : Refund approval. 

Ticket id : 1060991 

Order Date : Apr 27, 2020 

Order ID: 6486594494 

Tracking ID : 45946732985 

Total Price of undelivered items : 221.4 

Issue Description : The Customer placed the order on Apr 27, 2020 , and it is pending since then and the status is showing Shipped and the tracking id is invalid. 
Case history : The customer reached out to us on 18 May 2020 since then the issue was added to the manual refund sheet but no action has been taken. 

Customer's history : the customer is with us since 4/27/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards, 
Asjad.