Subject: Refund/ 6486837455
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 8 Jul 2020 01:23:22 -0700 (MST)

Hi Team, 

Problem Statement: Refund 
Order Date : Apr 28, 2020 
Order ID: 6486837455 
Tracking ID: 45946654670 
return tracking id: 44942547182 
Assistance Required: process the refund. 

Issue Description: The Aramex team has confirmed with us that the order has been returned to the warehouse under tracking id: 44942547182 but on the hybris the status is delivered and the customer is complaining that he has not received the order. 
kindly check and do the needful. 

Regards, 
Asjad.