Subject: Refund/6486837455
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 26 Jun 2020 10:58:30 -0700 (MST)

Hi Team, 

Problem Statement: Refund 
Order Date : Apr 28, 2020 
Order ID: 6486837455 
Tracking ID: 45946654670 
return tracking id: 45767219761 
Assistance Required: process the refund. 

Issue Description: ​ The Aramex team has confirmed with us that the order has been returned to the warehouse under tracking id: 45767219761 
kindly check and do the needful because on the hybris the status is delivered but the customer is complaining that he has not received the order. 

Regards, 
Asjad.