Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Jun 2020 09:54:02 +0000 (UTC)

Hi Asjad Hussain,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Team,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The given order is marked as "Uncollected", Kindly check now.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Vinodhini</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> 16 June 2020 14:35<br>
<b>To:</b> LMG OMS &lt;[email-masked]&gt;; Asstmanager Cpothaimdammam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Anwar Abdullah &lt;[email-masked]&gt;; Mehraz Mulla &lt;[email-masked]&gt;; Mohd Adil &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;;
 Mallmanager Cpothaimdammam &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;; Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;; Ksaconloc Ops &lt;[email-masked]&gt;<br>
<b>Subject:</b> New comment - [#1135012] Delivery</span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style="font-size:10.5pt;font-family:-apple-system">There is a new comment in the ticket submitted by Mohamed Shoeib to HelpCPAE</span></div>
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Comment added by : Mohd Imran<br>
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Comment Content: </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAM9308036AFAB1432EB20977010DA3018A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@LMG OMS</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please mark order # 6469848339 as uncollected.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Incident raised
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<span style="color:windowtext;text-decoration:none">INC0771336</span></a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Imran</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, June 16, 2020 12:53 PM<br>
<b>To:</b> Mallmanager Cpothaimdammam &lt;[email-masked]&gt;; Asstmanager Cpothaimdammam &lt;[email-masked]&gt;; Mohd Imran &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;; Ksaclick&amp;collect
 Rydconloc &lt;[email-masked]&gt;; Ksaconloc Ops &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Anwar Abdullah &lt;[email-masked]&gt;; Mehraz Mulla &lt;[email-masked]&gt;; Mohd Adil &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1135012] - Delivery - : 6469848339</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohd Imran</span></a>
<a id="OWAAM7B8044DA8E87499C908E1A65A6E1A2B8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Below order has not delivered to store. Can you please initiate manual refund and close the issue.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late Delivery C&amp;C<br>
Order Date : Mar 14, 2020<br>
Order ID: 6469848339<br>
Store Code: Centrepoint21090<br>
Tracking ID: S000807053309<br>
Issue Description: order not delivered to store. </span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Mallmanager Cpothaimdammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 16, 2020 11:43 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asstmanager Cpothaimdammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mehraz Mulla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd Adil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mallmanager Cpothaimdammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1135012] - Delivery - : 6469848339</span>
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<span style="font-size:12.0pt;font-family:-apple-system;color:black">Dear Qazi
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<span style="font-size:12.0pt;font-family:-apple-system;color:black">Just to inform you that we have not received this order in our store .</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:12.0pt;font-family:-apple-system;color:black">Thank you &amp; Regards</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:12.0pt;font-family:-apple-system;color:black">Sara Al Binali</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:12.0pt;font-family:-apple-system;color:black">Assistant Store Manager</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:12.0pt;font-family:-apple-system;color:black">Mobile Number: 0554864663</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>Email:
<b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></b></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Qazi Mohammed
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<b>Sent:</b> Monday, June 15, 2020 12:28 PM<br>
<b>To:</b> Mallmanager Cpothaimdammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asstmanager Cpothaimdammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mehraz Mulla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd Adil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1135012] - Delivery - : 6469848339</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear
<a id="OWAAM7837DAD6F0684C2FB5D5FF1E403C806F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mallmanager Cpothaimdammam</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Can you check and update is this order has delivered to store ?</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6469848339</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: Centrepoint21090</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, June 10, 2020 10:02 AM<br>
<b>To:</b> Mallmanager Cpothaimdammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar
 Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1135012] - Delivery</span>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Team,<br>
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Problem Statement: Late Delivery C&amp;C<br>
Order Date : Mar 14, 2020<br>
Order ID: 6469848339<br>
Store Code: Centrepoint21090<br>
Tracking ID: S000807053309<br>
Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.<br>
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Regards<br>
Atef</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1135012:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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