Subject: Ticket Assigned - Conversation with Jeldy
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Feb 2020 05:04:55 +0000

Hi Asjad Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jeldy Jeldy                    Hi           08:46 AM, 10th Feb                     Jeldy                    Good Morning           08:46 AM, 10th Feb                   Asjad                    Hi, Thank you for contacting us. How may I help you?           08:47 AM, 10th Feb                     Jeldy                    i received my order last night           08:47 AM, 10th Feb                     Jeldy                    i mean i did collect it           08:47 AM, 10th Feb                     Jeldy                    however the size is not fit on me           08:47 AM, 10th Feb                     Jeldy                    can i exchange it over the counter           08:47 AM, 10th Feb                     Jeldy                    i collect it in the store of Karama branch           08:48 AM, 10th Feb                   Asjad                    you can not exchange you can return only           08:49 AM, 10th Feb                     Jeldy                    ok           08:49 AM, 10th Feb                     Jeldy                    but they will refund the money back to my credit card           08:49 AM, 10th Feb                     Jeldy                    or in my acct here in max?           08:50 AM, 10th Feb                   Asjad                    yea           08:51 AM, 10th Feb                     Jeldy                    yes, in my credit card?           08:51 AM, 10th Feb                   Asjad                    you have paid by credit card?           08:52 AM, 10th Feb                     Jeldy                    yes i paid           08:52 AM, 10th Feb                     Jeldy                    by credit card           08:52 AM, 10th Feb                     Jeldy                    is there an option to refund me through this account           08:54 AM, 10th Feb                     Jeldy                    as i want to purchase same items but diff size           08:54 AM, 10th Feb                   Asjad                    yea the amount will be refunded in the credit card only           08:55 AM, 10th Feb                   Asjad                    you can purchase any size of your choice           08:55 AM, 10th Feb                     Jeldy                    no need to refund and wait for my money to be credited in my card           08:55 AM, 10th Feb                     Jeldy                    so no way to be credited in my account here           08:56 AM, 10th Feb                   Asjad                    it will be refunded in your credit card           08:57 AM, 10th Feb                     Jeldy                    ok thank u           08:59 AM, 10th Feb                   Asjad                    Is there anything else I can help you with?            09:01 AM, 10th Feb                   Asjad                    It was a pleasure assisting you. Thank you for shopping with us.           09:04 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/453776