Subject: Ticket Assigned - Re: RTS issue - 6458844859
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Feb 2020 02:09:01 +0000

Hi Asjad Hussain,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: RTS issue - 6458844859  Same problem..''Return qty is invalid or return is in progress''

Thanks & Regards,
MAHBOOB
MANAGER-CP-THUMAMA.
0503371736
[1493221463627_PastedImage]

________________________________
From: Anwar Abdullah <[email-masked]>
Sent: Thursday, February 13, 2020 11:06 AM
To: Manager Thumama <[email-masked]>; Centrepoint Thumama <[email-masked]>
Cc: Vishal Arora <[email-masked]>; [email-masked] <[email-masked]>; Osama Kanan <[email-masked]>; Nesreen Saeed <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: RTS issue - 6458844859 / 6460607225

Dear @Manager Thumama<mailto:[email-masked]>,

Pls update me

T&R

Anwar Abdullah

Centrepoint - KSA - Riyadh

Ext. 3738

[email-masked]<mailto:[email-masked]>

From: Manager Thumama <[email-masked]>
Sent: Tuesday, February 11, 2020 2:55 PM
To: Anwar Abdullah <[email-masked]>; Centrepoint Thumama <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Vishal Arora <[email-masked]>; [email-masked]; Osama Kanan <[email-masked]>; Nesreen Saeed <[email-masked]>
Subject: Re: RTS issue - 6458844859 / 6460607225

Dear  team

Due to some error(return qty under progress) we are not able to do RTS

Thanks & Regards,

MAHBOOB

MANAGER-CP-THUMAMA.

0503371736

[1493221463627_PastedImage]

________________________________

From: Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 11, 2020 11:56 AM
To: Centrepoint Thumama <[email-masked]<mailto:[email-masked]>>; Manager Thumama <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Vishal Arora <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Osama Kanan <[email-masked]<mailto:[email-masked]>>; Arnel Navor <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Nesreen Saeed <[email-masked]<mailto:[email-masked]>>
Subject: RE: RTS issue - 6458844859 / 6460607225

Dear @Manager Thumama<mailto:[email-masked]>,

Pls do the RTS At POS , system will block the amount due to customer already got his money.

T&R

Anwar Abdullah

Centrepoint - KSA - Riyadh

Ext. 3738

[email-masked]<mailto:[email-masked]>

From: Centrepoint Thumama <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 31, 2020 6:25 PM
To: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Manager Thumama <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Vishal Arora <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Osama Kanan <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>; Arnel Navor <[email-masked]<mailto:[email-masked]>>
Subject: Re: RTS issue - 6458844859 / 6460607225

Hi Sir,

Please kindly suggest customer order : 6458844859 to whom we have to send in W/H.

Thanks & Regards

Suk Gurung

0556718478

CP Thumama - 21239
Email: [email-masked]<mailto:[email-masked]>

[1493221463627_PastedImage]

________________________________

From: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 29, 2020 9:02 AM
To: Manager Thumama <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Centrepoint Thumama <[email-masked]<mailto:[email-masked]>>
Cc: Vishal Arora <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Osama Kanan <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>; Arnel Navor <[email-masked]<mailto:[email-masked]>>
Subject: RE: RTS issue - 6458844859 / 6460607225

Dear @Manager Thumama<mailto:[email-masked]> , @Centrepoint Thumama<mailto:[email-masked]>

1: 6458844859  : Refund has been processed for this order. Send order to WH.

PFB:

2: 6460607225 – Customer payment mode is SADAD. Can you generate credit note and share with @Malik Ismail<mailto:[email-masked]>, he will arrange short banking for refund.

Order Number

6460607225

Customer Name

ATEF ABDELBARI

Mobile Number

553401825

Store Code

21239

Amount

SAR108 / -

Payment Mode

SADAD

Regards,

Mohammad Qazi

Centrepoint KSA

Extn:3540

From: Manager Thumama <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 28, 2020 11:09 PM
To: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Vishal Arora <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Osama Kanan <[email-masked]<mailto:[email-masked]>>
Subject: RTS issue

Dear Team

We are not able to do RTS (uncollected orders) for customer refund for the below orders

6458844859 Mohd habeeb

6460607225 Atef Abdel bari

Please fix the issue ASAP

Thanks & Regards,

MAHBOOB

MANAGER-CP-THUMAMA.

0503371736

[1493221463627_PastedImage]

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