Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 21 Dec 2020 13:04:30 +0000

Hi asjed Hussain,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hi,<br>
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Thank you for your kind response. Unfortunately, I do not currently have the luxury to go to the store for this issue, if there is a way we can resolve this issue online, I would be more than happy.<span id="ms-outlook-android-cursor"></span><br>
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Thank you. <br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, December 21, 2020 4:37:22 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1898873] - Product information
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<div dir="ltr">Hi Mujtaba,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience that you faced during a store purchase. This is definitely not the kind of experience that we want you to have when shopping with us however, we would advise you to please directly complain regarding
 the store purchase with the store manager as we are unable to check regarding store purchase on our end. We are only able to check regarding order placed through our online store.</div>
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<div dir="ltr">We also would advise you to please share with them your invoice as well as price tag of the item so they can assist you with the same accordingly. Also, please note the store pricing may differ from the online pricing as the offers differ on
 both platforms. Store and online are two separate platforms.</div>
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<div dir="ltr">We hope this helps and have a great evening! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1898873