Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Dec 2020 06:13:32 +0000

Hi asjed Hussain,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear All,<br>
<br>
Kindly note our team has been in contact with the customer and they rejected the pickup. <br>
<br>
Please advise further instructions. <br>
<br>
Best regards, 
</div>
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<br>
<span class="labelnormal"><span class="labelname_sf">Bassil Thayabeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>21/12/2020 3:45 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1602041] - Returns<br>
 
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<br>
Hi Team,<br>
reminder<br>
Please find the below address and arrange the collection as we have not received any collection reference number and the Aramex team is asking us for the same.<br>
<br>
Address: KJO HOSPITAL, KING FAISAL ST., ARAMCO AREA, AL KHAFJI<br>
Contact number: 0501206221<br>
Problem Statement: What is the issue (Late Collection)<br>
Order Date : Oct 5, 2020<br>
Order ID: 6230323860<br>
Tracking ID: SD000729125<br>
Assistance Required: Need Urgent Collection<br>
 Pick up  reference: K26AEEA<br>
<br>
Issue Description: The return request was created on 10/10/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1602041