Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 10 Dec 2020 00:13:11 +0000

Hi asjed Hussain,  The customer has responded to the ticket.  Delivery  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3NDAxMjkxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dEIHxZ6f3-n9ZHJ11rDrRvJSP1gSkUc01SsRbgtonlg"><br>
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<div>From: "Safa ." &lt;[email-masked]&gt;<br>
<b>Date:</b> 10 December 2020 at 3:08:33 AM GMT+3<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;<br>
<b>Subject:</b> <b>Re: [#1842382] - Delivery</b><br>
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<div dir="ltr"> Dear Home Center,
<div>Thank you for your response </div>
<div>Kindly check the attached screenshot  ( checkout process of my order), 10 Kd delivery charge is required even if the order above 10 KD!, please advise.</div>
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<blockquote>On 9 Dec 2020, at 9:31 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br>
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 Hi Safa, </div>
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Thank you for contacting us.<br>
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We sincerely apologize for the late response and the inconvenience caused. </div>
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<div dir="ltr">We would like to inform you that for the delivery of the furniture the delivery charge  depends on your location:<br>
All areas except Kabd: Delivery is free on orders of KWD 100 or or more. If your total order value is less than KWD 100, you will be charged KWD 10 for delivery.<br>
Kabd: Delivery is free on orders of KWD 300 or or more. If your total order value is less than KWD 300, you will be charged KWD 25 for delivery.<br>
If you choose Express delivery for your Home Centre furniture, shipping charges will be KWD 20<br>
Household items: Delivery is free on household orders above KWD 25. If your total order value is less than KWD 25, you will be charged KWD 1.5 for delivery.<br>
There will be an additional service charge of KWD 1 on all Cash on Delivery orders.<br>
Your delivery charges will be displayed during the checkout process.<br>
Thank you for your cooperation and understanding.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1842382