Subject: Ticket re-opened - [#232681] Password Requirements
From: LES MILLS On Demand <[email-masked]>
To: [email-masked]
Date: Fri, 15 May 2020 00:22:36 +0000 (UTC)

Hi Olesia Dhas,  Ticket “#232681 – Password Requirements” has been reopened, please visit https://lesmillsondemand.freshdesk.com/helpdesk/tickets/232681 to view the ticket.  Ticket comment   
 Hi Olesia 

  

 Thank you very much for your quick response. 

  

 Can you please specify the available characters? 

 I tried using “_” (under bar) but it didn’t accept. 

 It would be very helpful for users to know the exact characters available. 

  
Thanks again! 

  

 Sho 

  

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 From: LES MILLS On Demand <[email-masked]>
 
Sent: Thursday, May 14, 2020 7:52 PM 
To: Sho Arai <[email-masked]> 
Subject: Re: Password Requirements

 

 

 
 
Hi
Sho,

 

 
 
​

 

 
Thank you for reaching out to support.

 

  

 
 
 Password special characters is a selection of punctuation characters that are present on standard US keyboard and frequently used in passwords. There are: "
 @ % # ! & ( $ ^ etc.  

 

   

 
 Why do we need to use special characters for the password? Simple answer is that passwords that use special characters are more secure than ones that don't.
 You need to understand that passwords that use special characters would be more difficult to crack. 

 

   

 
 Hope this helps! Feel free to reach out if you have any further questions. 

 

   

 
 Many thanks, 
Olesia 
LMOD Support 

 

 
On Wed, 13 May at 8:29 PM
, Sho Arai <[email-masked]> wrote:

 

 
 
Dear Support

 

  

 
 
 We have been contacted by our partner that the new password requires special characters as shown attached. 

 
 
 Can you please identify what these characters are? 

 

   

 
 Thank you in advance. 

 

   

 
 With regards, 

 
 
 Sho 

 

 

 

 

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232681:230889