Subject: Fwd: Note Added - [#737808] Negative Feedback Notification for order #112-2023843-6542622
From: Pritish Nandi <[email-masked]>
To: Olesia Dhas <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Sun, 1 Mar 2020 00:27:12 -0700 (MST)

Olesia, 

Only escalate to urgent when the customer is Irate and they are showing dissatisfaction with the product or the way he was dealt with. However, I expect you to dig a little bit further and add notes of what happened in the past so that it can help US team to reach out to the customer and get it fixed in no time. 

Please do not escalate feedback tickets please. 

Regards, 
Pritish 

From: "suzanna" <[email-masked]> 
To: "CyclingForLess Amazon" <[email-masked]> 
Cc: "dan" <[email-masked]>, "deeksha" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "Michelle Sarnowski" <[email-masked]> 
Sent: Saturday, February 29, 2020 6:40:50 PM 
Subject: Re: Note Added - [#737808] Negative Feedback Notification for order #112-2023843-6542622 

We know when we receive these types of emails, there's no need to let us know. 

On Sat, Feb 29, 2020, 7:48 AM CyclingForLess Amazon < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi , 

Deeksha Dadu added a note and wants you to have a look. 
Ticket URL: 
[ http://help.venditiogroup.com/helpdesk/tickets/737808 | http://help.venditiogroup.com/helpdesk/tickets/737808 ] 

Subject: 
Negative Feedback Notification for order #112-2023843-6542622 

Requester: Feedback Genius 

Note Content: 
Hi all, 

Here is negative feedback. Please assist. - Olesia 

737808:251140