Subject: 3204- No follow up done
From: Pritish Nandi <[email-masked]>
To: Olesia Dhas <[email-masked]>
Date: Fri, 31 Jan 2020 07:36:42 -0700 (MST)

Hi Olesia, 

I have been looking at tickets and found that you did not follow up on this Russian Ticket. It has been 5 days since you have sent a response to this customer. You are responsible for all Russian tickets and should follow up accordingly. 

Please follow up on Sunday as soon as you come. I will hope this would not happen again in future. 

Regards, 
Pritish Nandi