Subject: 3157 - Please check my draft
From: Olesia Dhas <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 15 Jan 2020 08:54:39 -0700 (MST)

Hi Jerry, 

Thank you for your time on call today. 

As discussed over the call, the issue is resolved now and you are able to login to the App. Downloads can take some time depending upon the content and the internet connection. Please make sure that you are connected to a stable internet connection while the downloads are still in progress. 

Here is link how you can manage your downloads: 

[ https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084190-how-long-do-downloads-take- | https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084190-how-long-do-downloads-take- ] 

We are closing this ticket for now. Please let us know if you need any further assistance from our side. 

Warm regards, 
Olesia 
Customer Services 
Les Mills Virtual App