Subject: Re: 3107 - Please check my Draft
From: Deeksha Dadu <[email-masked]>
To: Olesia Dhas LSM <[email-masked]>
Date: Wed, 15 Jan 2020 11:42:07 +0000

From: Olesia Dhas <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 15 January 2020 at 5:03 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: 3107 - Please check my Draft

Hi Sarah,

Thank you for getting back to us.

It seems that your iOS and APP version are outdated. The current running versions are 12.4.1 and 1.12.0 respectively. I would request you to manually update the iOS and the APP versions to their latest updates that are iOS - 13.3 and APP - 1.12.1

Please note that automatic updates and notifications are switched off for smooth playback of the virtual classes. Since, notifications and automatic updates are off on iPad, I am afraid you have to update the iOS and the APP manually when there are no classes playing.

To update your App please follow steps bellow:

https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084198-how-do-i-upgrade-to-the-latest-version-

For updating your IOS version please go to Settings >> General >> Software Update.

Please let us know how it goes.

Warm regards,
Olesia

Customer Services
Les Mills Virtual App