Subject: Vilano Ticket- Escalation- Ticket# 724445
From: Pritish Nandi <[email-masked]>
To: Pragya Singh <[email-masked]>, Olesia Dhas <[email-masked]>
Cc: Adithya Srivastava <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 19 Dec 2019 07:26:12 -0700 (MST)

Hi All, 

Please make sure that you are informing us when completing any tickets in Vilano. The below mentioned ticket was for cancellation however, without cancelling it to Shipstation it was Put on Chris's queue. This is incorrect and should not be repeated anytime. 

We will review all the tickets that you are handling and will give you a go ahead. This was caught in time by Michelle so this was saved however, not always it will be the case. So be very careful when doing tickets for Vilano. 

Regards, 
Pritish Nandi