Subject: New Reply Received - Return
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 14:08:53 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  Return  Ticket comment <div>Dear Valued Customer </div>
<div>The below shipment is collected and delivered to warehouse under HAWB <font>43829704693</font>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt"><font>Kindly note that this request has been closed automatically by
our system </font></span></div>
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<br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/31/2020 1:44:00 PM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1644334] - Return  [CaseReference:CAI/1220/55370]</span>
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<br><div>Dear Valued Customer </div>
<div>We will try to collect the shipment again as the address was incorrect on previous attempt </div>
<div> reference <strong><font color="#ff0000">L31BD96 </font></strong>         <br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/31/2020 9:49:00 AM<br><b>To:</b> [email-masked];[email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: Fwd: [#1644334] - Return</span>
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External email: avoid to open links or attachments unless sender is known and content is relevant..</div>
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Hi Team,</div>
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Problem Statement: Late Collection</div>
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Order Date : <strong style="font-weight: 700; box-sizing: border-box" dir="ltr">27-Sep-2020</strong>
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Order ID: <strong style="font-weight: 700; box-sizing: border-box" dir="ltr">2000207213</strong>
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Tracking ID: <strong style="font-weight: 700; box-sizing: border-box" dir="ltr">43828376200</strong>
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<span style="box-sizing: border-box; overflow-wrap: break-word">Tracking reference ID : </span><strong style="font-weight: 700; box-sizing: border-box" dir="ltr">L272611</strong>
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Assistance Required: Need Urgent Collection</div>
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Issue Description: kindly assist us by arranging the collection as soon as possible as it's pending since long time.</div>
customer address : First Settlement, Yasmine 3, Villa 52, Ground Floor, the Apartment in the left side </div>
mobile no   01028502920</div>
 so kindly arrange the collection on priority basis.</div>
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Regards,</div>
Ezzaldeen</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1644334