Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Dec 2020 13:56:37 +0000

Hi Ezzaldeen Mahyoub,  
  The following message composed by you on ticket 1774519 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi team,  Problem statement: Late collection  Order ID: 6244938776 Order date: Nov 20, 2020 Tracking ID : RP1123200004126  Required assistance: Need urgent collection  Issue description: The return request was created on 23rd Nov, and till now the collection has not been done. As per hybris the status is "PICKUP_RESCHEDULED" and post tracking status is " Order not picked".  Now, customer is asking to arrange the pick up.  Kindly arrange the collection on priority basis.  Regards,  Ezzaldeen