Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 07:26:50 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504013106            08:10 PM, 16th Dec                     hi                    ok           08:10 PM, 16th Dec                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           08:11 PM, 16th Dec                     hi                    hi           08:12 PM, 16th Dec                     hi                    listen i return some items from my order           08:12 PM, 16th Dec                     hi                    but in that order 2 items are return together not separately           08:13 PM, 16th Dec                     hi                    butvi want to take one of them           08:13 PM, 16th Dec                     hi                    what i do?           08:14 PM, 16th Dec                     hi                    oeder number u plz check 9622300599           08:14 PM, 16th Dec                   Mohammad                   kindly confirm have you returned the items to the courier or placed the return only           08:19 PM, 16th Dec                     hi                    just placed for return yet           08:20 PM, 16th Dec                     hi                    item is still with me           08:20 PM, 16th Dec                     hi                    which i want to keep           08:20 PM, 16th Dec                     hi                    that green solid formal shirt splash           08:21 PM, 16th Dec                   Mohammad                   ok no issue please let me know the item name you want to keep with you           08:21 PM, 16th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           08:23 PM, 16th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:27 PM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1884372