Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Nov 2020 22:47:47 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  need escalation  Ticket comment <div>I still didn’t receive any feedback/update about my refund !!! <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 19/11/2020, at 12:45 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi ingy,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>we apologize for the inconvenience caused</div>
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<div dir="ltr">please note that we have forwarded your issue to the cocern party you will be contacted once we received any update.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div> Your friends,</div>
<div dir="ltr"> The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1688440