Subject: Ticket Assigned - Conversation with Leaning Horse
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 09:50:41 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leaning Horse Leaning Horse                    Hello           01:20 PM, 18th Nov                   Bot                   أهلا مرة أخرى!           01:20 PM, 18th Nov                     Leaning Horse                    Hi           01:22 PM, 18th Nov                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:22 PM, 18th Nov                     Leaning Horse                    order no. 2000488861,           01:23 PM, 18th Nov                     Leaning Horse                    Long time waiting           01:23 PM, 18th Nov                     Leaning Horse                    Since last week           01:23 PM, 18th Nov                     Leaning Horse                    i need it today plz           01:24 PM, 18th Nov                     Leaning Horse                    ezzeldeen???           01:24 PM, 18th Nov                     Leaning Horse                    helloooooo           01:25 PM, 18th Nov                     Leaning Horse                    u still with me???           01:25 PM, 18th Nov                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           01:26 PM, 18th Nov                     Leaning Horse                    anybody is online herein?????           01:26 PM, 18th Nov                     Leaning Horse                    Helloooooo           01:28 PM, 18th Nov                     Leaning Horse                    i got fedup with max online service           01:28 PM, 18th Nov                     Leaning Horse                    any one is here???           01:29 PM, 18th Nov                     Leaning Horse                    my order plz           01:31 PM, 18th Nov                   Ezzaldeen                   we apologize for the for the inconvenience caused to you           01:32 PM, 18th Nov                   Ezzaldeen                   the order expected to be in the store within 1-2 busyness days           01:33 PM, 18th Nov                     Leaning Horse                    it’s now 7 days  Ezzeldeen?           01:33 PM, 18th Nov                     Leaning Horse                    have u checked its new update now?           01:34 PM, 18th Nov                     Leaning Horse                    it’s really long time that caused a bad experience !!!!           01:35 PM, 18th Nov                   Ezzaldeen                   your order was placed on Nov 14, 2020 \           01:37 PM, 18th Nov                     Leaning Horse                    so when will i get it?it should be 2 days as normal.           01:38 PM, 18th Nov                     Leaning Horse                    Helloooooo           01:39 PM, 18th Nov                   Ezzaldeen                   please note that the delivery time frame is 3 to 6 working days           01:39 PM, 18th Nov                     Leaning Horse                    and why its status did not change on the shipment tracking link??           01:40 PM, 18th Nov                   Ezzaldeen                   your order is click and collect order it has no tracking id you can not track it as it is shipped by internal team .           01:43 PM, 18th Nov                   Ezzaldeen                   if you do not get your order within the time frame please contact us           01:43 PM, 18th Nov                   Ezzaldeen                   Is there anything else I can help you with?            01:45 PM, 18th Nov                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:50 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1708567