Subject: Ticket Assigned - Conversation with farin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 09:18:32 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farin farin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  farin Bot:  Hi Farin ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588164282            01:03 PM, 18th Nov                     farin                    Okay           01:03 PM, 18th Nov                     farin                    Hi           01:04 PM, 18th Nov                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:06 PM, 18th Nov                     farin                    Hi           01:07 PM, 18th Nov                   Ezzaldeen                   How may I help you?           01:07 PM, 18th Nov                     farin                    I have one item to ret           01:08 PM, 18th Nov                     farin                    Return           01:08 PM, 18th Nov                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            01:08 PM, 18th Nov                     farin                    How many days i can return that           01:09 PM, 18th Nov                   Ezzaldeen                   please be informed that you can return the items within 14 days of order delivery           01:10 PM, 18th Nov                   Ezzaldeen                   Is there anything else I can help you with?            01:13 PM, 18th Nov                   Ezzaldeen                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:18 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1708352