Subject: Ticket Assigned - Conversation with sabah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Nov 2020 13:31:01 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sabah sabah                    Customer:  When are you going tho refund my money.. Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Sabah ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver            05:11 PM, 17th Nov                     sabah                    /startOver           05:12 PM, 17th Nov                   Bot                   يرجى إدخال اسمك           05:12 PM, 17th Nov                     sabah                    Sabah           05:13 PM, 17th Nov                   Bot                   مرحبًا Sabah، ماذا تحتاج للمساعدة؟           05:13 PM, 17th Nov                     sabah                    I want my refund           05:14 PM, 17th Nov                   Bot                   مرحبًا Sabah، ماذا تحتاج للمساعدة؟           05:14 PM, 17th Nov                     sabah                    I want my refund... its been 3 months           05:15 PM, 17th Nov                   Bot                   مرحبًا Sabah، ماذا تحتاج للمساعدة؟           05:15 PM, 17th Nov                   Ezzaldeen                     مرحبا معك عزالدين كيف يمكننا مساعدتك            05:27 PM, 17th Nov                   Ezzaldeen                   هل ما زلت معنا ؟            05:30 PM, 17th Nov                   Ezzaldeen                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            05:30 PM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1704353