Subject: Ticket Assigned - Conversation with carolyne
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 10:57:15 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with carolyne carolyne                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  carolyne Bot:  Hi Carolyne ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613430609 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  501463680            02:44 PM, 14th Nov                     carolyne                    About the buy 1 get 1           02:44 PM, 14th Nov                     carolyne                    I just received my order but iys only 1  and not 2 items each           02:45 PM, 14th Nov                     carolyne                    Please clarify for me           02:45 PM, 14th Nov                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:56 PM, 14th Nov                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            02:56 PM, 14th Nov                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           02:56 PM, 14th Nov                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:56 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1688323