Subject: Ticket Assigned - Conversation with sidra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 10:49:57 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sidra sidra                    Bot:  Hi again! Bot:  Please enter your name Customer:  sidra Bot:  Hi Sidra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9611140972 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:14 PM, 14th Nov                     sidra                    I have requested a return           02:15 PM, 14th Nov                     sidra                    I had enquired about a few days ago as well           02:16 PM, 14th Nov                     sidra                    No one has contacted me yet           02:16 PM, 14th Nov                     sidra                    ?           02:18 PM, 14th Nov                     sidra                    ?           02:27 PM, 14th Nov                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:43 PM, 14th Nov                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            02:45 PM, 14th Nov                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:49 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1688295