Subject: Ticket Assigned - Conversation with zahraa
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 07:04:25 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zahraa zahraa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zahraa Bot:  Hi Zahraa ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097339117233            06:01 AM, 13th Nov                   Syed                   Hi Zahra, Thanks for coming to chat. I'm yahya, How may I help you?           06:08 AM, 13th Nov                   Syed                   how i can assite you           06:08 AM, 13th Nov                     zahraa                    Hello           06:09 AM, 13th Nov                     zahraa                    I've made return request since 31 of october but still no body contacted me to take the returned items           06:10 AM, 13th Nov                   Syed                   Please provide me order number so i can help you out           06:11 AM, 13th Nov                     zahraa                    7410563500           06:11 AM, 13th Nov                   Syed                   please give me few minutes           06:13 AM, 13th Nov                   Syed                   I will check           06:13 AM, 13th Nov                     zahraa                    Ok           06:13 AM, 13th Nov                   Syed                   we would like to inform you that we will contact the concern team to collect your return item as soon as possible.           06:21 AM, 13th Nov                     zahraa                    Ok thank you           06:22 AM, 13th Nov                   Syed                   do you have any other quary ?           06:23 AM, 13th Nov                     zahraa                    No thank you           06:23 AM, 13th Nov                     zahraa                    I just want the collection to be as soon as possible           06:23 AM, 13th Nov                     zahraa                    So I can place a new order           06:24 AM, 13th Nov                   Syed                   we will do the needdful soon           06:24 AM, 13th Nov                   Syed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:24 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1684014