Subject: Fwd: Update for aramx collection issue
From: Abhishek Bargaonkar <[email-masked]>
To: Ezzaldeen Mahyoub <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 4 Nov 2020 12:41:18 -0700 (MST)

Fyi 

From: "Seeta Seeta" <[email-masked]> 
To: "LM CS Team" <[email-masked]>, "Yahya" <[email-masked]>, "Ahmed Alkinj" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 12:55:47 
Subject: Update for aramx collection issue 

Hi All, 

If you are having any cases where the collection refernece is not there and after escalating the case to Aramex they are asking for reference number then kindly escalate the case to [email-masked] & [email-masked] . 

Point to be consider: 

- You are only allowed to sent email to above people after you received a revert from Aramex that they are not collecting the item without reference number. 
- Make sure that AWB is auto generated not manual AWB. 

Thanks & Regards, 
Seeta Kunwar